First time I used my continuity tester, the bulb went bad. What happened?

Most likely they were testing a live circuit. Continuity testers are designed to test UNENERGIZED circuits. The bulbs in these testers are only rated for around 3 volts. If you hook this up to a live circuit in your house, you just put 120 volts through the bulb and that is why it blew out.

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Do we have replacement leads for any of the probes or testers (other than multi-meters)?

No, we do not offer leads for these. The way these are manufactured, you would have to disassemble the entire tester and re-solder new leads on. These testers are not designed to be taken apart.

Do we have replacement bulbs for the continuity or voltage testers?

No we do not. Due to the fact these are kind of awkward/specialty bulbs, if you can find them, most times the store carrying them is charging almost the cost of a new tester if not more. The continuity testers are pretty much designed as throw away items. For the voltage probes, most times these are soldered directly to the circuit board and are not to be replaced.

Why can’t I determine which side of my outlet is the live side with the VD6504? The unit is way too sensitive!

These testers were designed for quick basic testing to determine if there is voltage at an outlet or on a line. They are not designed to pin-point which line is the hot and which is neutral. For that you would want to use the VD6505 because they have an adjustment for the sensitivity to dial it down and give more accurate readings.

Can the new CS61200AS circuit breaker finder accessory kit be used with the older circuit breaker finder kits like the CS-500A, CS-550A, or CS-600?

No. Due to the changes in the design of the housing, we do not recommend using the new accessory kit with the older style breaker finder kits. The CS61200 transmitter that plugs into the accessory kit has a different molding shape and it clicks into the accessory adaptor. The older kits have a flat front to them that will not fully sit in the accessory kit. This will leave parts of the metal prongs for the transmitter exposed and could potentially cause a shock hazard for the user. The accessory kit for the older breaker finder kits has been discontinued with no replacement.